About Cambridge Urban Concrete
Your Trusted Concrete Experts in Cambridge MA
Cambridge Urban Concrete is a local concrete company located in Cambridge, MA. We have been providing quality concrete solutions to customers throughout Cambridge, MA, as well as the surrounding areas, since our inception.
Our Story
Cambridge Urban Concrete was formed as a result of identifying a need for a locally-owned and operated concrete contractor in the area. Homeowners and business owners were looking for a reputable contractor that could deliver quality concrete products and provide top-notch customer service. We have found that there are many homeowners and business owners who have hired poorly managed, unskilled, and under-qualified contractors to perform concrete construction work on their homes. These contractors frequently fail to communicate properly during the installation process, rush through the installation process, and use low-grade materials, which can lead to an early deterioration of the concrete structure.
We do things differently. We feel that every concrete project should be carefully planned using high-quality materials and completed by experienced professionals. No matter if we are pouring a small foundation for a shed or creating a beautiful stamped concrete patio for a homeowner, we treat each and every project with the same level of commitment and pride.
Our Mission
The goal of Cambridge Urban Concrete is to become the trusted source of honest guidance, quality craftsmanship, and long-lasting results for all of the residents and business owners of Cambridge. As part of this goal, we seek to establish long-term working relationships with our customers so that they will recommend our services to their family members, friends, and neighbors, and also utilize our services for their future projects.
As part of our mission, we recognize that we have a responsibility to contribute positively to the overall look and feel of the city of Cambridge, and that our work should help increase the value of residential and commercial properties, while at the same time improving the function of those properties, and maintaining the beauty of the city’s landscape.
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Our Team
Our staff is made up of skilled, professional workers who are committed to excellence in all aspects of service delivery.
Project Managers will assist you with all aspects of your installation (consultation through completion), and will be your point of contact for information, answers, and updates on your installation progress.
Concrete Finishers have extensive field experience and know how concrete acts, how to achieve desired finishes, and how to address issues that may arise during installation.
Operators are responsible for the operation of equipment used for excavation, grading, and preparing sites; a proper base affects the durability of concrete for decades or its premature failure — they ensure the foundation is correct.
Estimators create detailed estimates so that you can better understand project costs and make educated decisions. Transparency breeds trust.
Administrative Support Personnel schedule appointments, permits, etc., so that your projects continue to move forward as scheduled.
All team members receive continuous education in new techniques, products, and safe working practices. The investment in our people has a direct bearing on the success of your project.
Our Values
Taking the time for Quality Work, Not Rushed Installations: We do not allow speed to dictate installation timelines. Each phase of the process (excavation, base preparation, forming, pouring, finishing, curing) requires specific timing; therefore, shortcuts made during the installation process will result in future issues with the completed project.
Transparency and Honest Communication with Clients: The most important thing is that we communicate exactly what your project needs, not just how much an invoice will be. If there is an alternative way to achieve your less expensive goal, we will recommend this option. If any problems or concerns arise, we will openly discuss these and clearly explain all your options.
Experienced Crews Producing Skilled Workmanship: It is easy to simply pour concrete; however, producing high-quality installations requires a great deal of knowledge and experience. Our crew has experience working with soil mechanics, placing proper reinforcement, understanding various finishing techniques, and understanding how the climate in Cambridge affects the performance of concrete.
Focused on Customer Satisfaction: Your satisfaction is the greatest determining factor as to whether we are successful or not. Therefore, we take the time to listen to your goals, provide thorough responses to your questions, and strive to exceed your expectations. Our greatest advertisement is referrals from happy customers recommending us to other potential customers.
Commitment to Continuous Improvement: The construction industry continually evolves through new techniques, new materials, and new equipment. As such, we commit to being informed about these changes and investing in quality tools and refining our processes as we learn from every project.
Our Highest Safety Priority: Due to the nature of the work we perform (heavy equipment and materials, and potential hazards), we place a very high emphasis on safety protocols at all of our work sites to protect our crew, your property, and everyone else around our work sites.
Environmental Responsibility: We make every effort to minimize waste, recycle materials whenever possible, and dispose of debris in a responsible manner. In addition, we attempt to source materials locally when possible and select the correct type of concrete mix for each application as opposed to over-designing every project.